Export panel UI improvements

Announced on Effective date Release Note
February 28, 2024 TBD TBD

In a future Genesys Cloud release, Genesys will introduce significant enhancements to the export panel user interface. These improvements include a more intuitive layout, two new format options for duration columns (H:M:S and seconds), and the addition of collapsible panels for improved accessibility. Specifically, we’ve transformed the Selected Columns checkbox into an Include all columns option and revamped the scheduling process to offer Run Once and Recurring options under the Schedule feature. These changes aim to provide users with a smoother and more flexible experience when exporting data. 


Before export panel UI improvements




After export panel UI improvements.      






After export panel UI improvements