Troubleshoot True and False are not localized in expression text - Genesys Cloud Resource Center

Problem

Run Architect in a language other than English. True and False strings appear localized in the action details when in literal mode, but not in expression mode.

Solution

Strings in expression mode are not localized–this is intended behavior. When you specify a string in literal mode, the text is localized. Therefore, when you run Architect in any language other than English, and you implement True or False in expression mode, the text is not localized in the action’s details.

Contact

Solution

Company

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.