Format the header and footer in a web survey form

When you create a web survey form, use markdown to format the text in a survey form’s header and footer. 

  • Use inline formatting for words within a line or paragraph.
  • Use image formatting to add images.
  • Use paragraph formatting for the whole paragraph.


Format Use For example, type this… To send this…
Italic Single asterisks or underscores (* or _)

Here is some *italic text* in a chat.

(Or substitute underscores for the asterisks.)

Here is some italic text in a chat.

Bold Double asterisks or underscores (** or __)

Here is some **bold text** in a chat.

(Or substitute double underscores for the double asterisks.)

Here is some bold text in a chat.
Strikethrough Double tilde symbols (~~)

Here is some ~~strikethrough text~~ in a chat.

Here is some strikethrough text in a chat.
Highlight Backticks (`)

Here is some `highlighted text` in a chat.

Here is some highlighted text in a chat.
URL hyperlinks

Web address format

Note: Make sure to add “http://” or “https://” to the link.

Check out http://www.genesys.com to see what we’re up to.

Check out http://www.genesys.com to see what we’re up to.
Custom hyperlinks
  1. Brackets around the text
  2. Parentheses around the link
  3. (Optional) Quotation marks around the title text. Title text appears when you hover over the link.

Notes:

  • Make sure to add “http://” or “https://” to the link
  • There is no space between the bracket and parenthesis
    [CustomText](link)

Check out the [Resource Center](https://help.mypurecloud.com "The Resource Center home page").

Check out the Resource Center.

Format Use For example, type this… To show this…
Image
  1. Exclamation mark
  2. Brackets for the image alt text
  3. Parentheses for the link to the image
  4. (Optional) Straight quotation marks around the title text. Title text appears when you hover over the image.

![company logo](https://help.mypurecloud.com/wp-content/uploads/2018/08/favicon-128.png "Genesys Logo")

 

Genesys logo

Format Use For example, type this… To send this…
New Paragraph Shift+Enter

This is a paragraph in the header. (Shift+Enter)

This is a new paragraph in the header.

This is a paragraph in the header. 

This is a new paragraph in the header.

Heading text

Number signs and a space

  • One “#” for largest
  • Six “#”s for smallest

 

# The Master Plan

Chat - heading markdown

### The Master Plan

Chat - heading markdown 3

###### The Master Plan

Chat - heading markdown 6
Block quote Greater than symbol

>”I think Dave’s team did a great job.”

Chat - Block quote example

Bulleted lists

For each item in the list, use an asterisk or hyphen and a space.

* Unnumbered list item 1
* Unnumbered list item 2
* Unnumbered list item 3

(Or substitute hyphens for asterisks.)

  • Unnumbered list item 1
  • Unnumbered list item 2
  • Unnumbered list item 3
Numbered lists

For each item in the list, type the number one, a period, and a space.

1. First do this.

1. Now do this.

1. Then do this.

  1. First do this.
  2. Now do this.
  3. Then do this.
Nested lists

Indent each list item with two spaces.

1. First do this:

  1. step 1

  1. step 2

* Also consider this:

  * option A

  * option a

  1. First do this:
    1. step 1
    2. step 2
  • Also consider this:
    • option A
      • option a
Code block
  1. Triple backticks
  2. Shift+Enter
  3. Code block
  4. Shift+Enter
  5. Triple backticks

` ` `
#include
main()
{
    printf(“Hello World”);
}
` ` `

#include
main()
{
    printf("Hello World");
}

Note: To avoid markdown formatting when using the special characters, use a backslash (\) before the markdown. For example, type \**bold text** to display **bold text** in the header or footer instead of bold text