Additional information (admin view)


The following permissions:

Configure the following permissions in Genesys Cloud CX:

  • Journey > Customer > View (to see information about existing customers)
  • Journey > Event > View (to see events on the customer journey map)
  • Journey > Visit > View (to see live tracking information about visitors who are currently on your website)

View additional information, including the visitor's:

  • Browser
  • Device
  • Operating system