Genesys Cloud - Version 1.0.0.8038 – March 20, 2019

Manual and auto-update availability

  • Available for manual update in all regions starting March 20, 2019.
  • Auto-update enabled for all regions starting March 27, 2019.
  • Automatic updates roll out to customers over a 10-day period during their organization’s defined maintenance window.

Enhancements and fixes

  • Improved call language detection logic that the system uses to determine which hold music to play.
  • Improved reliability of transfers initiated by hardware phones.
  • Improved stability of the Edge to Cloud connection.
  • Process management improvements.
  • Resolved a call control script syntax issue that could cause errors during a replacement speakTo transfer.
  • Resolved issue where a transfer that interrupts another transfer can result in the transfer dialog returning a failure, giving unexpected call flow results.
  • Improved handling of forked INVITE requests for logging and analytics data.
  • Resolved issue where the system parsed header field parameter values using HTTP syntax instead of the SIP syntax.
  • Improved handling of situations where SIP requests received over a connection (TCP or TLS) get closed before a corresponding response is transmitted back.
  • Updated OpenSSL to version 1.0.2r.