Add a script component

Script components are visual controls that you add to a script page.

component icons on the toolbox

  1. Click Admin.
  2. Under Contact Center, click Scripts.
  3. From the Menu, click Digital and Telephony > Interactions Assets > Scripts.
  4. Click the name of the script you want to edit.
  1. To add a script component, click the component on the toolbar. The component appears.
  2. The component is added to the list of breadcrumbs at the bottom of the script editor. To change the label of the component on the breadcrumb, click the component icon in the component properties, and enter a new label name. 

    Note: The label of the component can be changed at any time by selecting the component and clicking the component icon in the component properties.
Tips:
  • If the window or device is small or medium-sized, the toolbar changes to a list:

Figure shows components toolbar as a drop down list.

  • You can also select components by name from the Add Components tab.

Figure shows the Add Components tab