Turn a sequence on or off

  1. Click Admin.
  2. Under Outbound, click Campaign Management.
  3. Click Menu > Digital and Telephony > Outbound > Campaign Management.
  4. Click the Sequences tab.
  5. In the list of sequences, locate the sequence you want to start or stop.
  6. In the status column of the row for the sequence, toggle the sequence On or Off.
    Note: Sequences automatically stop if a campaign is invalid or its resources are in use. A sequence does not pre-check to determine whether its campaigns are invalid. A sequence runs until it encounters a campaign that it cannot start. At that point, it turns off.