Campaign properties by dialing mode

This table lists the configurable properties of a campaign by dialing mode:

Show entries

Search:

Property	Purpose	Agentless	Power	Predictive	Preview	Progressive
Abandon Rate	Maximum percentage of abandoned calls allowed for the campaign.
Adjustable Live Speaker Detection	Allows customers to trade some detection accuracy for increased queue transfer speed.
Agent Script	Written words and logic an agent follows while processing a call.
Allow Skipping of Preview Calls	Whether agents can bypass a preview contact.
Call Response	How the campaign responds to live persons, answering machines, and so on (Call Analysis).
Caller ID Name	The caller ID name that contacts see.
Caller ID Phone Number	The caller ID phone number that contacts see.
Campaign Name	The name of a campaign. Each campaign is a collection of settings that tell Outbound Dialing how to contact a list of persons in a prescribed way.
Contact List	List of contacts for a campaign to dial.
Contact List Filters	Apply a contact list filter at campaign startup to limit the dialing to contacts that match the filter.

Showing 1 to 10 of 25 entries

Previous1 2 3Next