Genesys Cloud FedRAMP region
Updated Workforce Management navigation menu
Announced on | Effective date |
---|---|
2023-11-08 | 2024-01-17 |
A future release of workforce management will introduce a new Work Plans grouping, renaming the Work Plans module to Work Plan Configuration, and relocating Work Plan Configuration and Work Plan Rotations within this new group. For more information, see the Workforce Management Navigation Menu changes community post.