authorized organizations


September 4, 2019

Contact center

  • Assign evaluations per agent
  • Busy audio signal in Architect data actions
  • Conversation Detail Records enhancement in Analytics API

Platform

  • Client account access updates
  • GDPR API enhancement
[View details]

June 6, 2018

Platform

  • Group support for authorized organizations
  • Introducing the Genesys Cloud Product Ideas Lab
[View details]