Glossary: Customer Interaction Center (CIC)

Customer Interaction Center (CIC) is part of the PureConnect family of products that includes CIC, Interaction Dialer, Interaction Process Automation, Interaction Collector, Interaction Decisions, and more.

We use cookies to enhance your experience while on our website, serve personalized content, provide social media features and to optimize our traffic. By continuing to browse the site you are agreeing to our use of cookies. Find out more here.

Accept

PureCloud Resource Center

Glossary: Customer Interaction Center (CIC)

Still have questions?