FAQs: AWS Direct Connect


Who should I contact for help with AWS Direct Connect?

While PureCloud provides access to AWS Direct Connect, it is a an [More]

What costs are associated with adding AWS Direct Connect to PureCloud?

There are port costs and outbound data transfer costs. However, these costs [More]

If I am not located in an AWS Direct Connect location, can I still get AWS Direct Connect to work with PureCloud?

Yes. For more information see Amazon’s AWS Direct Connect Partners page.

What traffic from my network will go across an AWS Direct Connect connection?

Any traffic that is destined for services hosted out of AWS, including [More]

Does AWS Direct Connect offer redundant connections for PureCloud?

Yes. Each AWS Direct Connect connection consists of a single dedicated connection [More]

Do I need to have an AWS account to use AWS Direct Connect with PureCloud?

Yes. An AWS account is an Amazon.com account that can use AWS [More]

Does PureCloud support AWS Direct Connect with private virtual interfaces?

No. AWS offers two types of virtual interfaces through Direct Connect. PureCloud [More]

Does PureCloud Support AWS Direct Connect?

Yes. To improve your PureCloud connection, you can use AWS Direct Connect [More]

Can I use AWS Direct Connect with PureCloud BYOC Cloud?

Yes. You can use AWS Direct Connect to improve connection quality. Direct [More]