FAQ: What is BYOC?
BYOC, which is an acronym for Bring Your Own Carrier, allows you to define SIP Trunks between Genesys Cloud and third-party carrier devices or carrier services. BYOC is available in two distinct offerings, named according to where the connection terminates against Genesys Cloud:
- BYOC Premises: You can define SIP Trunks between premises-based Edge hardware devices and third-party systems.
- BYOC Cloud: You can define SIP Trunks between Genesys Cloud Media Tier resources in AWS and third-party systems over the public Internet.