FAQ: Is BYOC Premises the right solution for me?
Genesys Cloud with a premises-based trunk may be right for you if any of the following describe your telephony goals:
- You want to keep media and telephony local; e.g., customers in locations where Internet infrastructure is not sufficient for internet-based telephony.
- You are part of a multinational company where cross-region latency would be a concern.
- You want to leverage your own carrier relationships, particularly premises-based connections.
- You want to integrate with a third-party device such as an IP-PBX.