FAQ: How does my current location sync between the mobile app and the desktop or browser apps?


If you log in from multiple clients, then PureCloud reports your mobile app’s most recent location.

PureCloud reports the most recent location update from the last computer that you used in the following situations:

  • If you log out of the mobile app
  • If the location times out after the one hour time period

PureCloud on your Android device reports the location when the app is in the foreground and in the background. It also reports if you have closed the app.