FAQ: How do I select a station with Collaborate for iOS?


The station you select with any Genesys Cloud app synchronizes with all other apps. For help with station selection with the browser or desktop apps, see the Genesys Cloud Resource Center at help.mypurecloud.com.

To select a station, use Collaborate for iOS:

  1. Tap Menu and tap one of the following:
    • Settings > Calls > Phone
    • Calls > Phone
  2. On the Find a Phone screen, type a search term for the station and tap Search.
  3. Tap a station name from the search results.