FAQ: How do I configure barge-in for my Google Dialogflow bot?


You can enable barge-in functionality for the Call Dialogflow Bot action in call flows that use the Google Dialogflow integration. Configure barge-in functionality for use with Genesys Cloud by creating a Custom Payload Response for your bot in the Google Dialogflow console.

To enable barge-in functionality for a Google Dialogflow bot, see Enable barge-in for Google Dialogflow bots.