FAQ: Where can I find a list of future PureCloud features or a feature roadmap?


Genesys hosts PureCloud webinars for customers that provide quarterly feature roadmaps and detailed product updates. Invitations to the webinars are sent to Genesys customers and partners. If you are a Genesys customer and need an invitation, contact your Customer Success Manager (CSM).

Recorded roadmap webinars are available on the Genesys Knowledge Network under the Roadmaps and Releases tile. 

For a list of features expected to be available in the next weekly PureCloud release, see the Features coming soon page.