FAQ: Does Architect flush or play audio that is queued due to previous calls?


In Architect, three operations obtain user input:

  • Menus
  • Collect Input actions
  • Bot actions, such as Amazon Lex and Google Dialogflow

Upon entry to any of these operations, the system flushes or plays any audio that is queued because of previous calls to Play Audio, Play Estimated Wait Time action, or any other element that contains audio.

Note: The system plays audio to completion before the operation’s input timeout begins, unless barge-in is enabled and input is detected.