Genesys Cloud Archive
Features
List of the latest Genesys Cloud release notes.
Genesys Cloud Voice rate card changes
On June 1, 2024, Genesys Cloud will change the Genesys Cloud Voice… [More]
Add a new intent miner
In bots, intents describe a goal or task that a user wants… [More]
Add Workforce Engagement Management to your subscription
Upgrade your subscription to include Workforce Engagement Management (WEM). If you are… [More]
Check recent activity
The activity stream gives you a summary of all the notifications that… [More]
