Analytics Add-on (A3S) real-time reporting solution is based on Kibana and Elasticsearch… [More]
Analytics Add-on (A3S) includes out-of-the-box historical reporting and integration capabilities for Genesys… [More]
Analytics Add-on (A3S) includes out-of-the-box historical dashboards and integration capabilities for Genesys… [More]
The Genesys Cloud Analytics Add-on (A3S) is a hosted solution that provides… [More]
Genesys Tempo is the mobile application for workforce management that allows you… [More]
Business users can use Zoom Phone within Genesys Cloud. When you are… [More]
Genesys Tempo is a workforce management application that enables agents to perform the… [More]
What is the difference between Genesys Collaborate for iOS and Genesys Communicate… [More]
What is the difference between Genesys Collaborate for Android and Genesys Communicate… [More]
What is the difference between Genesys Collaborate for iOS and Genesys Communicate… [More]
What is the difference between Genesys Collaborate for Android and Genesys Communicate… [More]
Announced on Removal date November 20, 2019 July 1, 2020 On July… [More]
Problem When you update the Genesys Cloud desktop app for Windows, to… [More]
Log in to the web version of Genesys Cloud at https://apps.mypurecloud.com/directory To check… [More]
The Genesys Cloud desktop app is available for Windows and Mac: Use… [More]