Genesys Cloud Archive Architecture and technology
List of the latest Genesys Cloud release notes.
About AWS Direct Connect for Genesys Cloud

Use the information on this page to learn how Genesys Cloud works… [More]

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AWS Direct Connect and routing specific information

AWS advertises the Genesys CIDR block both publicly and within Direct Connect…. [More]

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AWS regions for Genesys Cloud

Genesys Cloud uses multiple, independent AWS regions around the globe to provide… [More]

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Set up AWS Direct Connect for use with Genesys Cloud

You can find detailed instructions on setting up Direct Connect in Amazon’s… [More]

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AWS Direct Connect for Genesys Cloud overview

You can improve your Genesys Cloud connection by using Amazon Web Services… [More]

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Genesys Cloud single sign-on and identity provider solution

Genesys Cloud uses a client integration strategy for Security Assertion Markup Language… [More]

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Elasticsearch

Genesys Cloud users expect to find people, documents, contacts, and other items… [More]

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About architecture, technology, and continuous delivery

Use the information on this page to learn more about how Genesys… [More]

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Microservices architecture

Problems of older applications Many older cloud applications use a monolithic architecture. Even… [More]

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Single core architecture

Single core architecture refers to a single Communicate site providing core services…. [More]

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