About the Workday Connector


Feature deprecation: Genesys postponed the Bridge integrations deprecation schedule, which now varies for the different Bridge integrations. For more information, see Deprecation: PureCloud Bridge integrations.

The Workday Connector synchronizes information between Workday fields and user profiles using the Workday Web Services (WWS) API.

Get started adding data from Workday.

Supported Not supported
  • Create person in PureCloud
  • Update person in PureCloud
  • Delete person in PureCloud
  • Update person in Workday
  • Create person in Workday
  • Delete person in Workday

The Workday Connector synchronizes with PureCloud at a default time of 3600 seconds. The sync time is configurable in the JSON configuration