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Genesys Cloud Resource Center

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About Genesys Cloud troubleshooting

Open the audit log viewer

Filter audit log events

Set the date range for the audit log viewer

Enable automatic log capture

View workforce management details in the audit log viewer

Why are Genesys Cloud user records unexpectedly changed after an update to Azure Active Directory?

Work with workforce management schedules

About workforce management

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  2. Work with Audit Viewer
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Work with Audit Viewer

Browse audits of administrative functions.

  • Open the audit log viewer
  • Filter audit log events
  • Set the date range for the audit log viewer
  • View workforce management details in the audit log viewer

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