Welcome to PureCloud

Welcome! We’re here to help guide you through your journey to customer engagement transformation.

One of the keys to the adoption of PureCloud is shared success. More and more organizations want to control their own destiny and believe that today’s cloud based services should enable them to self-support with minimal effort. PureCloud was built with this in mind.

To help you get started, please bookmark this page and select from the following options.

  • If you purchased Telephony and/or PureCloud Voice from Genesys, you will receive an email within 1-2 business days with your telephony trunking and phone provisioning instructions.
  • If you purchased Professional Services from Genesys or one of our certified partners, you will receive an email with 1-2 business days introducing you to your enablement lead.