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About the web services data dip connector

Release notes for the web services data dip connector

Troubleshoot the web services data dip connector

About the web services data actions integration

Release notes for the web services data actions integration

About the Zendesk data actions integration

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  2. Web services data dip connector content list
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Web services data dip connector content list

This article lists all relevant content for the web services data dip connector.

General

  • About integrations

Connector

Overview

  • About the connector
  • Release notes 
  • How the connector works
  • Concepts
  • Workflow
  • Networking components

Setup

  • Requirements
  • Create a web service
    • Web services data dip connector API (Genesys Cloud Developer Center)
    • C# example web service (GitHub)
    • C# library (GitHub)
  • Install a Bridge Server
    • Use a proxy server
    • Install the Bridge Server
    • Upgrade a Bridge Server
  • Add a connector
    • Add a connector
  • Fault tolerance
  • Upgrade the connector

Bridge actions

  • Add a bridge action 
  • Use bridge actions in Architect 
    • Example call flow

Troubleshoot

  • Troubleshoot
    • Connector log files
    • Bridge Server log files
    • Bridge action does not appear in Architect
    • Bridge action fails in interaction flow
    • Bridge Server disconnects when you use a proxy server
    • Bridge Server connectors fail to start
    • Error messages do not appear in logs
    • Unable to connect to your web services server


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