Number purchase and inbound usage charges in British pounds

Effective date: July 13, 2022

These tables list the number purchase and inbound usage charges in British pounds for the EU (Frankfurt) / EU (Ireland) / EU (London) regions. For outbound usage charges information, see Outbound usage charges in British pounds.

Notes:
  • Usage pricing is per minute
  • NRC = Non-recurring charge
  • MRC = Monthly recurring charge
  • The charge for a short duration call is £0.0018/call.

Domestic Inbound Toll-Free

COUNTRY NRC MRC LandLine Mobile
Austria £3.00 £5.00 £0.0574 £0.2489
Belgium £3.00 £5.00 £0.0339 £0.3322
Denmark £3.00 £5.00 £0.1095 £0.2159
Finland £3.00 £5.00 £0.0992 £0.1932
France £3.00 £5.00 £0.0234 £0.0697
Germany £3.00 £5.00 £0.0183 £0.1471
Ireland £3.00 £5.00 £0.0228 £0.3484
Netherlands £3.00 £5.00 £0.0520 £0.3912
Norway £3.00 £5.00 £0.0239 £0.0239
Poland £3.00 £5.00 £0.0248 £0.0339
Portugal £8.50 £3.75 £0.0526 £0.3032
Spain £3.00 £5.00 £0.0287 £0.2075
Sweden £3.00 £5.00 £0.0179 £0.0520
Switzerland £3.00 £5.00 £0.1149 £0.1742
UK £3.00 £5.00 £0.0191 £0.0479
Argentina £45.00 £30.00 £0.1955 £0.1955
Brazil £3.00 £12.00 £0.2586 £0.2586
Colombia £10.00 £20.00 £0.3054 £0.3054
Mexico £3.00 £18.00 £0.0786 £0.0786
Chile £3.00 £20.00 £0.1157 £0.1157
Dominican Republic £3.00 £15.00 £0.1692 £0.1692
Peru £10.00 £20.00 £0.2535 £0.2535

Domestic Inbound DID

COUNTRY NRC MRC LandLine Mobile
Austria £3.00 £1.80 £0.0100 £0.0100
Belgium £3.00 £1.80 £0.0100 £0.0100
Denmark £3.00 £1.80 £0.0100 £0.0100
Finland £3.00 £1.80 £0.0150 £0.0150
France £3.00 £1.80 £0.0100 £0.0100
Germany £3.00 £1.80 £0.0100 £0.0100
Ireland £3.00 £1.80 £0.0100 £0.0100
Netherlands £3.00 £1.80 £0.0100 £0.0100
Norway £3.00 £1.80 £0.0100 £0.0100
Poland £3.00 £1.80 £0.0150 £0.0150
Portugal £3.00 £5.15 £0.0335 £0.0110
Spain £3.00 £1.80 £0.0150 £0.0150
Sweden £3.00 £1.80 £0.0100 £0.0100
Switzerland £3.00 £1.80 £0.0100 £0.0100
UK £3.00 £1.80 £0.0100 £0.0100
Argentina £3.00 £6.00 £0.0102 £0.0102
Brazil £3.00 £6.00 £0.0102 £0.0102
Colombia £3.00 £15.00 £0.0102 £0.0102
Mexico £3.00 £6.00 £0.0102 £0.0102
Chile £3.00 £6.00 £0.0102 £0.0102
Dominican Republic £3.00 £6.00 £0.0102 £0.0102
El Salvador £3.00 £6.00 £0.0102 £0.0102
Panama £3.00 £6.00 £0.0102 £0.0102
Peru £3.00 £20.00 £0.0102 £0.0102

Date Revision
July 13, 2022

Added DID and toll-free number pricing for five LATAM countries: Chile, Dominican Republic, El Salvador, Panama, and Peru.

June 29, 2022

Added DID and toll-free number pricing for four LATAM countries: Argentina, Brazil, Colombia, and Mexico.

November 17, 2021

Updated the details on the charge for a short duration call.

December 2, 2020

Added prices for Portugal.

Removed coming soon flag for Austria and Poland indicating general availability.

June 10, 2020

Changed the article title.

Updated prices.

August 7, 2019

Genesys Cloud Voice DDI inbound usage fees and Monthly Recurring Charge (MRC) price decrease.

July 3, 2019

Added prices for Denmark, Austria, Norway, and Poland. 

Genesys Cloud Voice availability for Austria, Norway, and Poland coming soon.

June 5, 2019 Added prices for Spain and Switzerland.
April 17, 2019 Added prices for Belgium, Finland, and Sweden.
January 16, 2019 Added article.