Troubleshoot the bulk import process


Prerequisites 

The following permissions:

  • External Contacts > External Entity > Import 
  • Bridge > Actions > Add, Delete, Edit, Execute, View
  • Bridge > Notification > Add, View
  • Bridge > Plugin > Add, Call, Delete, Edit, View
  • Bridge > Plugintype > Add, Edit
  • Bridge > Publisher > View
  • Bridge > Server > Add, Delete, Edit, View
  • Bridge > Serverfile > Add, Request, View

The bulk import works through a bridge integration. If you are an administrator, you can troubleshoot the import in the bridge integration.

  1. Click Admin > Integrations.
  2. Click Bridge.
  3. Click the History tab.
  4. In the Category column, look for the Bridge.CRMSync.Summary entry that corresponds to the date of the import.
  5. In the Message column, look for the status of the import.

For more information, see About the Bridge Platform.