Reports not generated in output directory at expected intervals


Note: This article applies to the Verint WFM historical integration.

The reports for the Verint WFM historical integration are not being generated in the output directory at the expected intervals. The reports may not be generated in the output directory at expected intervals because the Interval property in the connector configuration is not set to 60 minutes. (The Interval property default is 30 minutes.) Verify the Interval property in the connector configuration. 

For more information, see Add a Verint WFM integration.

For more information about the integration, see About the Verint WFM historical integration.