Ports and services for Bridge Server

Feature deprecation: The Genesys Cloud Bridge Server been deprecated and is scheduled for removal on January 1, 2021.  For more information, see Deprecation: Genesys Cloud Bridge integrations.

Genesys Cloud Bridge Server is an application that runs on a bridge server and hosts connectors and pulls configuration details from the cloud as needed. For more information on other ports and services you may need to configure on your firewall, see About ports and services for your firewall

Services Transport/Port (Application) Destination Description
Cloud tcp/443 (HTTPS) Genesys Cloud, Amazon AWS The secure connection from your premises Bridge Server to the Genesys Cloud Services on the public Internet.
Active Directory Sync

tcp/389 (LDAP)*

tcp/636 (LDAPS)*

Corporate Active Directory environment The connection from your Bridge server to the corporate Active Directory environment.
* LDAP Ports are only required if your solution uses the Genesys Cloud Bridge Server for Active Directory integration.
Date Revision
December 14, 2020 Broke out the main sections of the larger Ports and services for your firewall article into smaller articles. Created this article to cover the Ports and services for Bridge Server.