Platform features
The following features apply to all Genesys Cloud functionality for Collaborate, Communicate, and Genesys Cloud contact center.
| Feature | Learn more |
|---|---|
| Localization | Genesys Cloud supported languages |
|
APIs Open source |
Genesys Cloud Developer Center |
| Standards compliance | |
| Multichannel support | Multichannel customer service |
| Account settings | About Account Settings |
| Subscriptions | About your subscription |
| Authorized organizations | About authorized organizations |
| Authorized applications | About OAuth scopes for applications |
| Clients | About clients |
Single sign-on (SSO) integrations
| Feature | Learn more |
|---|---|
| Google Workplace | Add Google Workplace as an SSO provider |
| Generic single sign-on provider | Add a generic single sign-on provider |
| Microsoft ADFS | Add Microsoft ADFS as an SSO provider |
| Microsoft Azure AD Premium | Add Microsoft Azure AD Premium as an SSO provider |
| OneLogin | Add OneLogin as an SSO provider |
| Okta | Add Okta as an SSO provider |
| Ping Identity | Add Ping Identity as an SSO provider |
| Salesforce | Add Salesforce as an SSO provider |