Series: Manage alerts

Manage alerts in your Inbox


Next to the Alerts icon is a counter that indicates the number of unread alerts in the Alert Inbox. Read alerts are not included in the count, even if they are in an active alert state.

The Alerts Inbox displays all of the alerts that have alerted in chronological order. You can mark alerts as read or unread, and delete obsolete alert notifications. 

Note: PureCloud automatically deletes alerts older than 30 days from the Inbox.

For more information, see About the Alerts Inbox tab.

  1. Click Alerts.Alert
  2. To mark one or more alerts as read:
    1. Select the check boxes next to the alert entries.
    2. Click the arrow at the end of the Actions menu and select Mark as read.
  3. To mark one or more alerts as unread:
    1. Select the check boxes next to the alert entries.
    2. Click the arrow at the end of the Actions menu and select Mark as unread.
  4. To delete one or more entries, select the check boxes next to the alert entries and click Delete.

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