Integration features

Genesys Cloud offers the following integrations. For a summary of weekly releases, see Release notes.

Profile data integrations

Feature Learn more
Active Directory About the Active Directory Connector
CIC Directory About the CIC Data Connector
REST-enabled system About the REST Dynamic Connector
SQL database About the SQL Database Connector
Workday About the Workday Connector

Group membership integrations

Feature Learn more
Microsoft Exchange About the Microsoft Exchange Connector