Genesys Dialog Engine bot integration with Architect
Feature deprecation: For more information, see Deprecation: Genesys Dialog Engine.
Genesys Dialog Engine bot integration with Architect
This video shows you how to integrate your Genesys Dialog Engine bot with Architect. You will learn about the appropriate prerequisites, how to access the Genesys Dialog Engine workbench, and the process to create a new bot. Then, you will learn how to complete the bot design using Architect, so that the customer’s intent is picked up when they enter a flow.