Genesys AudioHook test suite

Transcription Connector: Feature coming soon

Whenever you build a Genesys AudioHook protocol based service, it is recommended that you run the test tools provided as part of the Genesys AudioHook Sample Service. These tests ensure that your server is ready to communicate with Genesys Cloud, and you can proceed with activating and using the AudioHook-based features.

To run the test client and test suite:

  1. Navigate to the GitHub repository, Genesys AudioHook Sample Service.
  2. Follow the provided installation steps to build your server based on the reference implementation.
  3. Run the client tool against your server implementation. 
    At the end of an audio stream test, ensure that the session closes and the client exits.
  4. Run the test suite to validate some of the main use cases. 

Run these test tools before activating the following features in Genesys Cloud:

  • AudioHook Monitor
  • Transcription Connector

For Audio Connector, these test tools are not applicable. However, you can use the Genesys AudioConnector Sample Service to get started with building an Audio Connector server.