About profiles

View sample profiles and learn about standard fields, searching, and groups.

• View a sample profile page
• Standard profile fields
• Search using keywords
• About groups

Create and edit your profile so that others in your organization can easily find you and connect. Update your profile information any time it changes.

• Complete your profile
• Add a profile picture
• Set your contact options
• Add a section to your profile
• Add your location
• Add tags to your profile

Genesys Cloud hierarchy views let you see people according to your company’s reporting structure. Browse the structure of your organization and see everyone’s peers, managers, and direct reports. Genesys Cloud automatically updates the view when an admin changes the reporting structure. Open the hierarchy view from any profile page.

• Example Card view
• Browse the Card View
• Example Hierarchy Tree View
• Browse Hierarchy Tree View