Series: Add schedules and configure IVR routing

Create the schedule

Create the schedule

  1. Click Admin.
  2. Under Routing, click Scheduling.
  3. Click the Schedules tab.
  4. Click
  5. In the Name box, type a unique name to represent the schedule. This name appears in your list of entries on the Schedules tab.
  6. To select how frequently you want the schedule to run, do one of the following:
    • If the schedule is a one-time occurrence, leave the default Repeating event setting disabled.
    • If the schedule is recurring, enable the Repeating event setting.
  7. Configure the schedule recurrence settings. These settings change, depending on whether you chose a one-time schedule occurrence or a recurring schedule.