This video series shows you how to create a Genesys Dialog Engine Bot Flow. Then, you will learn how to build a conversation with Architect. Finally, you will learn how to complete the bot design using Architect, creating an Architect inbound call flow and then using it with the bot flow.

Create a bot flow

Create the bot flow, add intents, then add utterances, slot types, and slots.

Build a bot flow conversation

Build a bot flow conversation using Architect.

Create and configure an inbound bot flow

Create an inbound call flow and then use it with a Genesys Dialog Engine Bot Flow.