CIC Data Connector overview
The CIC Data Connector synchronizes data between user accounts in PureConnect (CIC) and PureCloud profiles.
The CIC Data Connector synchronizes with PureCloud at a default time of 3600 seconds. The sync time is configurable in the JSON configuration.
PureCloud for PureConnect
The PureCloud for PureConnect integration enables CIC administrators to set up a single environment entirely within the CIC Interaction Administrator that enables communication between CIC and PureCloud only users. PureCloud for CIC requires no manual setup within PureCloud.