BYOC Cloud pricing


BYOC Cloud is priced with a usage fee of $0.0020 per minute per call traversing a BYOC Cloud trunk, based on 1/10th of a minute intervals, and rounded up to the nearest 1/10th of a minute. This usage fee is what PureCloud charges to cover the AWS bandwidth and media processing costs of BYOC Cloud trunks. The usage fee does not include any additional items the customer may be liable for, including other billable PureCloud items and/or third-party services fees.

Note: The charges described in this article apply only to BYOC Cloud solutions. No additional physical or virtual Edge charges apply.

Effective date: July 3, 2019

BYOC Cloud pricing

USD CAD AUD NZD GBP EUR BRL JPY ZAR
0.00200 0.00220 0.00260 0.00280 0.00140 0.00160 0.00600 0.24000 0.02840

Sample BYOC Cloud usage fees in USD

Call length Usage fee
5 seconds $0.00020
14 seconds $0.00060
1 minute 37 seconds $0.00340
32 minutes 4 seconds $0.06420


Date Revision
November 20, 2019 Added Revision history table.
July 3, 2019 BYOC Cloud usage fees decrease from $0.0025 to $0.0020. 
December 19, 2017 Article created.