Bridge Connectors for Collaborate release notes

Feature deprecation: On the January 1, 2021 decommission start date, Genesys development will begin to scale down the support services and remove unused connector services as final customers migrate off the connectors. Genesys will also introduce periodic disabling of the connectors during off hours. In early 2021, Genesys will post a schedule for disabling each connector, with two-week advance notice. Genesys’ objective throughout the decommission and removal process is to ensure that we do not negatively impact our customers’ businesses. For more information, see Deprecation: Genesys Cloud Bridge integrations.

2.1.0.294 – August 3, 2018

2.1.0.276 – October 31, 2017

  • Added support for Active Directory custom attributes

2.1.0.271 – July 19, 2017

  • Fixed OB Session connect failure tracing a number instead of the URI
  • Fixed DataSync failure due to invalid authtoken
  • Improved DataSync authentication with better retry logic on 401

2.0.0.248 – August 3, 2018

2.0.0.224 – July 19, 2017

  • Fixed OB Session connect failure tracing a number instead of the URI
  • Fixed DataSync failure due to invalid authtoken
  • Improved DataSync authentication with better retry logic on 401

2.0.0.95 – January 28, 2016

  • Added support for Out of Office office via Public API
  • Updated to use new Presence API
  • Fixed issue: CIC Status Connector did not reconnect
  • Fixed issue: Connector repeatedly crashes and generates DMP files
  • Fixed issue: Connector error notification is excessive and contains mostly useless information
  • Fixed issue: Presence message does not include the CIC status notes
  • Fixed issue: pc-presence-updater connector crashes in C# code


66 – April 13, 2015

  • Added support for credential validation in plugin
  • Changed from Get-User to Get-Recipient
  • Added support for Office 365

1.0.0.182 – August 3, 2018

1.0.0.163 – July 19, 2017

  • Fixed OB Session connect failure tracing a number instead of the URI
  • Fixed DataSync failure due to invalid authtoken
  • Improved DataSync authentication with better retry logic on 401

2.0.0.220 – August 3, 2018

2.0.0.206 – July 19, 2017

  • Fixed OB Session connect failure tracing a number instead of the URI
  • Fixed DataSync failure due to invalid authtoken
  • Improved DataSync authentication with better retry logic on 401

2.0.1.142 – August 3, 2018

2.0.1.130 – July 19, 2017

  • Fixed OB Session connect failure tracing a number instead of the URI
  • Fixed DataSync failure due to invalid authtoken
  • Improved DataSync authentication with better retry logic on 401