Bridge Connector list

Genesys offers the following Bridge Connectors for Genesys Cloud and PureConnect.

Note: Customer Interaction Center (CIC) is part of the PureConnect family of products that includes CIC, Interaction Dialer, Interaction Process Automation, Interaction Collector, Interaction Decisions, and more.

Genesys Cloud connectors

Type Connector
Collaborate (Directory)
Data dip

PureConnect connectors

Type Connector
Object routing Salesforce
Screen pop Zendesk