Bridge Connector list


Genesys offers the following Bridge Connectors for PureCloud and PureConnect.

Note: Customer Interaction Center (CIC) is part of the PureConnect family of products that includes CIC, Interaction Dialer, Interaction Process Automation, Interaction Collector, Interaction Decisions, and more.

PureCloud connectors

Type Connector
Collaborate (Directory)
Data dip
WFM

PureConnect connectors

Type Connector
Object routing Salesforce
Screen pop Zendesk