Ask for Next Intent action

The Ask for Next Intent action allows you to build a looped beginning and ending Ask for Intent series. Access this action from the bot flow’s Ask menu in the Architect toolbox.

Name Description
Name field Type a distinctive name for the action. The label you enter here becomes the action’s name displayed in the flow structure.
Question Here, ask callers or chat recipients what they would like to do. In call flows, the question you enter hear plays verbally to the caller. In chat flows, this question appears in text.
No Input For a no input invalid response, add a phrase to play back to the caller or chat recipient. For example, Do you want to find a branch nearby?
No Match For a no match invalid response, add a phrase to play back to the caller or chat recipient. For example, Tell me again what you would like to do.
Voice End of Input Timeout Voice calls only: Enter the predetermined amount of time the caller has to enter a reply before the system times out.
Current Index Data Name Use to track the current loop count, starting at 0 for the first loop and then by increments by 1 each time.