About the Skype for Business integration


Use the Skype for Business integration to chat with other Skype users.

Get the Skype for Business integration  

The Skype for Business integration is available from the Genesys AppFoundry. Installation is a sales-assisted process. After you purchase a license, the integration is available to configure in your PureCloud org.


Configure the Skype for Business integration

Configure the Skype for Business integration as a custom client application Integration in PureCloud. Give application consent in Microsoft. Then, to complete the configuration, enable a PureCloud setting which allows Skype (and other apps) to place calls.


Use the Skype for Business integration  

Use the Skype for Business integration to chat with other Skype users.