About PureCloud for Chrome (agents)


Overview

The PureCloud for Chrome extension is a version of PureCloud’s contact center services.


Key features

PureCloud for Chrome provides advanced PureCloud call controls and functionality inside Chrome. 


Supported interaction types

PureCloud for Chrome currently supports call, callback, outbound dialing, chat, and email interactions. For fuller functionality, run PureCloud alongside the PureCloud for Chrome extension.


Get started

To use PureCloud for Chrome, obtain credentials from your administrator, install the extension, and then log in. 


Troubleshoot

For problems with PureCloud for Chrome, browse troubleshooting information about individual issues. Before working with Customer Care, turn on server-side logging.




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