About Edge setup and pairing


An Edge must be paired with a Genesys Cloud organization before it can perform any task. You can pair a hardware Edge to Genesys Cloud using just a USB flash drive or you can use a USB flash drive along with the external LCD monitor. 

General

Learn more about pairing Edges


Genesys Cloud Edge Standard v3


Genesys Cloud Edge Mini/Micro


Genesys Cloud Virtual Edge

Configure the Genesys Cloud Virtual Edge


Genesys Cloud Edge Standard v1

While Genesys no longer sells the first generation of the Edge Standard, we still provide support for these appliances.


Genesys Cloud Edge Standard v2

While Genesys no longer sells the second generation of the Edge Standard, we still provide support for these appliances.