About Bridge Connectors for Collaborate


Feature deprecation: Genesys plans to replace most PureCloud Bridge integrations with comparable/similar functionality by December 31, 2019. Each of the specified Bridge integrations will have a different migration platform. For more information, see Deprecation: PureCloud Bridge integrations.

Collaborate (data sync) integrations synchronize data between your systems and PureCloud profiles using a series of plug-ins, or Bridge connectors. 

Overview

Collaborate (data sync) integrations synchronize data between your systems and PureCloud profiles using a series of plug-ins, or Bridge connectors. Configure the connectors to specify which information should be copied and in which direction on a field-by-field basis.


Connectors

Bridge Connectors for Collaborate setup and configuration instructions, release notes, and troubleshooting.